What are the benefits of Fixigo?
FixiGo offers complete car maintenance services, from complimentary pick-up and drop to car
diagnosis, insurance claim settlements, and body and paint jobs with genuine spares and
warranty. We also provide competitive pricing to make the ownership experience delightful!
How do I book service with Fixigo?
Just Download the Fixigo App from Android Play Store or Apple App Store For Your Car’s
Maintenance Requirements .You may also log in to www.fixigo.in to book Your Service
Appointment on the Website.
You may also Connect with FixiGo Customer Assistance Number 8892-8892-14 or WhatsApp to
schedule an appointment with Genuine Spares and Warranty . Competitive Pricing to make
Ownership Experience delightful
What is the process after booking?
Our Process is Non-Ambiguous , Simple and Swift . Our Proficient Team member will visit the
Pick up Site and the date of the Pick , Run a Complete Diagnosis and report for any damage
and share a Report Via App Notification , SMS Or Email .Post your Approvals vehicle will be
moved to a Workshop and Re Diagnosed and should there be any need to perform further Repairs
on the vehicle Our Certified Service Advisors will relay the Information to you and update
.Post your Approvals we shall proceed with the Service but Should you be not keen to perform
any other repair work apart from the scheduled one we shall refrain from doing any other
Repair Job. Once your car is ready for delivery a Notification will be shared with you along
with a delivery report . Only when Delivery Report is verified and assessed by you a payment
request will be made and Your car delivered to you .FIXIGO believes in Complete
Digitalization of Process hence all reports are delivered to you digitally. It is That
Simple!
What type of payments does Fixigo Accept?
FixiGO accepts all Modes of payment including Cash , Credit /Debit Cards, Net banking ,
Digital Wallets & UPI payments.
Do I have to prepay to book service?
To ensure your experience is smooth & hassle free we encourage our customers to pre and to
further eliminate any discrepancy in the amount paid for.
What if my car requires parts?
If your vehicle requires further work that necessitates the use of spare parts, our service
experts will provide you with an estimate for the replacement parts. / Post your Approvals
the Repairs will undertaken . You may Select from either OEM /OES Spares procured from the
Manufacturers.
What are OEM or OES spare parts?
OEM parts are the manufacturer's original Spares, OES are Spares procured from a source
without any logo. OES parts are relatively more affordable than OEM Spares
What if I am not satisfied with my car service?
Our Objective is to offer Complete Peace of Mind and Satisfaction on the Repair work
performed on your car hence you can avail a network warranty of one month or 1000 kms
(Whichever is first) at any of our City wide Workshops.
